Return Materials Authorization

We pride ourselves on the quality of our products and responsiveness to our customers. If you need to return a Ward product, please complete our Return Materials Authorization request form. We will reply with a confirmation acknowledging receipt with further instructions, or request more information.
Please complete all required fields.

For existing customers.

By checking this box, you agree to receive TEXT messages from E.J. Ward related to your request at the phone number provided above. You may receive up to one message per year. Message and data rates may apply. Also, you can get HELP at 210.824.7383. You can reply STOP to opt out of SMS messages at any time. Please visit our Privacy Policy page for our Privacy Policy and Acceptance of Terms. Checking the box is NOT required.

PLEASE NOTE: Ward’s standard form of communication is email and phone calls.

Ward provides support via email Monday-Friday 8am-5pm Central Time. For emails received before 3 pm CST, a Ward representative will contact you the same day. Emails submitted after business hours will receive confirmation the following business day.

To directly contact a Sales Manager in your region click an area in the map.

Email

Phone

210.824.7383 | 800.580.9273

Please note our new headquarters suite number

12621 Silicon Dr. #122
San Antonio, TX 78249

210.824.7383 | 800.580.9273